I spent a good deal of time helping an author upload his book to Create Space yesterday. I must say that I was very impressed once again by the services they offer and how well managed their site is. So many of the self-publishing enterprises make it very difficult to publish your book. It's as if they want to make you think that you can't possibly do it without paying them oodles of money.
Create Space is the opposite. They seem to go out of their way to make you believe you can do it yourself and you can. You absolutely can. At one point in our adventure yesterday, I needed to get the answer to a technical question. It was late on Saturday afternoon and I just knew I would have to wait until Monday for an answer. To my surprise, I had an email answer within an hour of sending the question via email to their help desk.
This blog is totally spontaneous on my part. I sat down to write something about writing this morning when it hit me that we should all praise companies that do things well and look out for their customers.... So, Create Space... thanks for the services you provide.